Contacting Technical Support
Our online technical support system offers 24-hour service and product information. The web site features troubleshooting tools, the latest software updates and more! For fast, 24-hour support and information, go to http://support.broderbund.com.
For a list of information you may need to have ready, see Before Accessing Technical Support.
To access online technical support:
- Ensure that an Internet connection is available.
Choose Technical Support from the Help menu, then select one of the following options from the submenu:
Frequently Asked Questions - to access Frequently Asked Questions (FAQs).
Hints and Tips - to view a database of hints and tips
- Contacts - to obtain the most current contact information.
- Troubleshooting - to access online technical support to troubleshoot your problem.
The appropriate technical support page of the Web site displays.